Serve as a Hyundai product sales trainer on Hyundai Construction Equipment (CE) product features, functions, benefits.
Obtain a deep understanding of Hyundai CE products and conduct product sales training to dealer personnel and Hyundai sales staff with sales-related technical product information.
Create and maintain training schedule regionally, HQ in Norcross and Product Center in Carnesville, GA.
Facilitate training via webinar or any other platform.
Assist Product Manager and Marketing Manager with sales training material creation and updates.
This position will be expected to travel to dealers around North America (US and Canada) to provide product sales training, visit dealers and customers and assist with trade shows.
Travel will vary based on necessity but over 50% travel should be expected at times.
Coordinate customer visit to Product Center in Carnesville, GA and assist with product demonstration and operation.
Assist Product Sales Trainer with updates to product sales training and marketing support materials for all current Hyundai CE products.
Collect Voice of the Customer during the training and analysis and deliver to Product Manager and Product Marketing Manager.
Evaluate trained personnel’s understanding of product before and after training and how they have been improved thru the training.
Travel as needed to Korea to attend product training or meeting, when scheduled.
Provide expertise to dealer sales staff and HCE-NA District Sales Manager’s via phone, email or though field visits, as needed, to assist with sales efforts.
Provide expertise to dealer sales staff and HCEA DM’s via phone, email or though field visits, as needed, to assist with sales efforts.
Work with HCE Korea and other HCE divisions to coordinate and conduct product comparison testing on new products prior to launch or after.
Responsible for analyzing data and converting it to sales benefits and advantages for use in marketing communications and sales training.
Assist marketing department with literature editing and sales material development.
Assist with other marketing initiatives and events such as trade shows as needed.
Other duties and functions appropriate to the position as assigned by the manager from time to time.
Must possess critical thinking skills and have the ability to adjust and multi-task.
Must have a strong attention to detail and the ability work with people across departments and with counterparts in Korea to gather information.
Must be a good presenter and should comfortably speak in front of medium to large audiences.
One to three years of experience in product training, service training, technical training, product marketing/management, preferably in the construction equipment industry is preferred.
Proficient with Microsoft Office Programs: Must be very proficient in Power Point, Excel (including pivot table creation).
Some experience with graphics programs like Adobe Photoshop or InDesign are preferred but not required.
Must have good understanding (technical) of heavy equipment technologies.
Additional construction equipment experience is a plus.
The work environment is a non-smoking office environment. No heavy lifting required. Mostly sitting with computer and phone usage. Accommodation can be made for handicapped employees.