CE Product Sales Trainer

Primary Responsibilities:

• Serve as a Hyundai product sales trainer on Hyundai Construction Equipment (CE) product features, functions, benefits.
• Obtain a deep understanding of Hyundai CE products and conduct product sales training to dealer personnel and Hyundai sales staff with sales-related technical product information.
• Create and maintain training schedule regionally, HQ in Norcross and Product Center in Carnesville, GA.
• Facilitate training via webinar or any other platform.
• Assist Product Manager and Marketing Manager with sales training material creation and updates.
• This position will be expected to travel to dealers around North America (US and Canada) to provide product sales training, visit dealers and customers and assist with trade shows.
• Travel will vary based on necessity but over 50% travel should be expected at times.

Additional Responsibilities:

• Coordinate customer visit to Product Center in Carnesville, GA and assist with product demonstration and operation.
• Assist Product Sales Trainer with updates to product sales training and marketing support materials for all current Hyundai CE products.
• Collect Voice of the Customer during the training and analysis and deliver to Product Manager and Product Marketing Manager.
• Evaluate trained personnel’s understanding of product before and after training and how they have been improved thru the training.
• Travel as needed to Korea to attend product training or meeting, when scheduled.
• Provide expertise to dealer sales staff and HCE-NA District Sales Manager’s via phone, email or though field visits, as needed, to assist with sales efforts.
• Provide expertise to dealer sales staff and HCEA DM’s via phone, email or though field visits, as needed, to assist with sales efforts.
• Work with HCE Korea and other HCE divisions to coordinate and conduct product comparison testing on new products prior to launch or after.
• Responsible for analyzing data and converting it to sales benefits and advantages for use in marketing communications and sales training.
• Assist marketing department with literature editing and sales material development.
• Assist with other marketing initiatives and events such as trade shows as needed.

Other duties:

Other duties and functions appropriate to the position as assigned by the manager from time to time.

Requirements:

• Must possess critical thinking skills and have the ability to adjust and multi-task.
• Must have a strong attention to detail and the ability work with people across departments and with counterparts in Korea to gather information.
• Must be a good presenter and should comfortably speak in front of medium to large audiences.
• One to three years of experience in product training, service training, technical training, product marketing/management, preferably in the construction equipment industry is preferred.
• Proficient with Microsoft Office Programs: Must be very proficient in Power Point, Excel (including pivot table creation).
• Some experience with graphics programs like Adobe Photoshop or InDesign are preferred but not required.
• Must have good understanding (technical) of heavy equipment technologies.
• Additional construction equipment experience is a plus.

Work Environment:
The work environment is a non-smoking office environment. No heavy lifting required. Mostly sitting with computer and phone usage. Accommodation can be made for handicapped employees.