Blog

Hyundai Dealer Explains How They Use HiMATE To Help Protect Customers’ Fleets

September 21, 2018 | Dealer Testimonials, Product Knowledge

Rob’s Hydraulics, a valued Hyundai Construction Equipment Dealer based out of Grimesland, NC, has become one of the largest construction equipment dealers in eastern North Carolina. Their “BUILT ON SERVICE” attitude has made RHI one of the leaders in sales, service and rental of construction equipment in the nation. Rob’s has been a Hyundai Construction Equipment Dealer since 2001 and has sold over 450 Hyundai machines. Rob’s uses Hyundai’s HiMATE fleet telematics system to help their Hyundai customers better manage their equipment uptime and performance.

Jason Wainwright, Sales Manager at Rob’s Hydraulics recently quoted, “HiMATE allows us as a dealer to operate as a second set of eyes protecting our customers’ fleet. The ability to monitor with real time data and alerts provides our service department the opportunity to reduce the customer’s down time and lower their overall maintenance cost. Our rental department uses HiMATE as a tracking tool for current data including location, hours, and service intervals while on the job site. Our Sales Department has found that HiMATE is a great tool to stay on top of their customer’s fleet by providing the location of current job sites and giving them the opportunity to approach the customers when their fleet is aging out of warranty.”

 

HiMATE’s detailed information regarding the machines daily operating history is available on the daily report section. Included in this report is: hour-meter, engine hours, fuel remaining, time of key-on and key-off, and machine location visible on a digital map. Interested in learning how to track your machines anytime, anywhere?

Visit https://na.hd-hyundaice.com/parts-service/hi-mate to learn more.