When it comes to machine diagnostics and up time, more is more. That’s why we have Hi-Mate, our proprietary remote management system that gives you access, no matter your location, to vital service and diagnostic information for all Hyundai, mid to large excavators and wheel loaders. This GPS-based technology allows you to track, trace and monitor your machine anytime, anywhere.
When it comes to machine diagnostics and up time, more is more. That’s why we have Hi-Mate, our proprietary remote management system that gives you access, no matter your location, to vital service and diagnostic information for all Hyundai, mid to large excavators and wheel loaders. This GPS-based technology allows you to track, trace and monitor your machine anytime, anywhere.Hi-Mate Login
By providing you with comprehensive information regarding your equipments location and operational information.
Archived Operating History
Real-time Alarm Information
Equipment Performance report
Up-to-date machine location information, including latitude, longitude, country and region is available through GPS-satellite technology. If machine is moved from one location to another, users can track the location by clicking on the “Machine Travel” menu.
Detailed information regarding the machines daily operating history is available on the daily report section. Included in this report is: hourmeter, engine hours, fuel remaining, time of key-on and key-off, and machine location visible on a digital map.
Users can program a virtual geo-fence to prevent the machine from leaving a specified geographic area. Once Geo-Fencing is set, a red circle is visible around the machine icon on the map. If the machine is moved outside the Geo-fence boundary, an alarm is triggered and submitted to Hi-mate, notifying the user of the time and date of occurance.
Users can monitor machine service and maintenance history. Information available includes maintenance interval, corresponding hourmeter and maintenance item replacement date. A replacement information chart facilitates easy tracking of maintenance history.
All machine failures and corresponding alarm history are stored on the system and sorted by date and description. Machine location can be identified through digital mapping technology. Users can also send SMS (Text) messages or emails to customers or dealers. All machine failure and alarm information can be downloaded for further analysis.
For multiple machine owners, a fleet monitoring system provides real-time monitoring of machines plotted on a digital map. Current service status and machine location is represented by color coding and geographic location. If the machine icon is blue, then the machine is operating normally. If the machine icon is red, then the machine has logged an alarm. By simply clicking on the individual machine icon a user can view more detail regarding current status.
By accessing the working hour (Mode) section, users can view the following detailed operating information:
Daily working hour history is displayed in a color-shaded graph and sorted by date. Each day displays engine hours logged at 30 minute intervals, hourmeter, actual working hours, machine travel hours, and fuel level information.